## Jeffery Battersby
One Mountain Lane, Beacon, NY 12508
Tel: 845.705.4588
[jeff@reyespoint.com](mailto:jeff@reyespoint.com)
[www.reyespoint.com](www.reyespoint.com)
**Education**
_SUNY New Paltz, New Paltz, NY_
English Literature—Magna Cum Laude
**Present Experience:**
_Owner, Reyes Point, Ltd.—1996-Present_
– Small business IT consulting firm specializing in project management, infrastructure moves, workflow management, custom training, technical writing, Website creation, and process documentation.
– Create courseware for iOS Deployment iPad and iPhone repair classes.
_Apple Certified Trainer—2010-Present_
– Teach Apple Certification courses, including Apple Macintosh Technician courses and Apple IT and Pro App courses.
– Create courseware and documentation.
_Contributor, Macworld Magazine—2001-Present_
– Regular contributor to Macworld Magazine, writing reviews and articles on a variety of subjects.
***
**Prior Experience Professional/Technical/Managerial**
_IT Manager/Network Analyst, Jacoby & Meyers, Finkelstein & Partners, et. al.—1995-2009_
– Managed IT staff for three law firms with 400+ employees and 19 offices in 3 states.
– Chief administrator for computer network, associated server, and desktop computer infrastructure.
– Introduced and integrated Macs and PCs into an AS/400 environment.
– Developed and deployed a digital imaging and retrieval system.
– Introduced and implemented Citrix Xen-App environment.
– Developed Mac OS server-based video conferencing and automated file processing system.
– Created and managed the firms’ Help Desk, providing services to the firms’ employees and and its more than 7000 clients.
– Created documentation on computer systems for employee use.
– Determined IT staffing needs, interviewed, and hired staff.
– Built a department that was intelligent, tech-minded, diverse, friendly, detail-oriented, and capable of handling complex tasks in a timely fashion.
_Network Manager, Best Locking Systems of New York—1991-1995_
– Netware manager.
– Implemented WAN/LAN connection to main office.
– Managed PC infrastructure and 30 user network.
– Experience: Writing/Technical Writing/Communications
_Publisher/Managing Editor, Beacon Dispatch—2004-2007_
– Created a monthly newspaper in the City of Beacon, New York, focusing on local issues. It soon became the city’s premier newspaper.
– Responsible for editorial operations and content.
– Wrote editorials, feature articles, and a quarterly outdoor-oriented column titled the Highland Wanderer.
_Editor/Contributing Writer, MacHome Journal, MacHome Hottips, iMac Buyer’s Guide 1995-2002_
– Regular contributor to MacHome’s three major publications, often providing as many as six articles per issue.
– Provided editorial input and pitched story/review ideas.
– Editor of MacHome Hottips, a weekly email newsletter/column covering a variety of Mac and tech-related issues.
***
#### References
Bill Jackson, Senior Network Administrator, Jacoby & Meyers, LLP, et. al.—845.563.9628, [wjackson@lawampm.com](mailto:wjackson@lawampm.com)
Dave Gerber, President, Tallega Systems—949.367.9860, [dgerber@tallega.com](mailto:dgerber@tallega.com)
Steve Cohen, personal friend—845.453.7151, [exjag1989@gmail.com](mailto:exjag1989@gmail.com)
**Certifications**
Apple Certified Trainer: 10.6, 10.7, 10.8, 10.9, 10.10, 10.11
Certified Apple Service Trainer
Apple Certified Technical Coordinator: 10.6, 10.7, 10.8, 10.9, 10.10, 10.11
Apple Certified Macintosh Technician
Clips and more contact info available on request.